The Collection Agencies Act regulates the collection practices of collection agencies and its collectors. This Act requires both agencies and collectors to be licensed and requires agencies to submit a bond of surety in the amount of $10,000.

Collection agencies and collectors are subject to a number of rules when collecting debts from New Brunswick debtors. Section 14 of Regulation 84-256: General under the Collection Agencies Act provides guidelines for permissible collection practices and prohibits a number of abusive collection practices. The Act also prohibits collection agencies from contacting debtors on a holiday. Please consult our list of New Brunswick holidays.

Failure to comply with the regulations constitutes an offence punishable under the Provincial Offences Procedure Act and may result in the suspension or cancellation of a licence and the forfeiture of a bond.

Many lenders/creditors hire collection agencies to collect past-due debts on their behalf. Any company or individual that carries on the business of collecting third-party debt is required to have a licence under this legislation.


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