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Who is working with you and your money?


Whether you’re getting a mortgage, buying insurance, making a purchase at your door or investing for your future, the professionals you deal with may need to be licensed or registered with FCNB.


While most of the people who work in these industries are fair and follow the rules, licensing and registration adds a layer of protection because FCNB will only register or license those that meet the requirements in the relevant Acts. This may include criminal background checks, education requirements, or more. Checking licensing and registration is a simple first step you can take to protect yourself.



Insurance

 

Any person who carries on the business of insurance agent, broker, adjuster or damage appraiser.

 

It does not matter if the person lives in New Brunswick or not.  If they do business in New Brunswick, they must be licensed with FCNB.

 

This licence requirement applies to all insurance business, whether it is done in person, in writing, over the telephone or online.

 

Individuals must be sponsored by a company (called an “insurer”) that is licensed to conduct the same type of insurance business in New Brunswick.

Learn more about insurance in New Brunswick.

Search the Insurance Licence Database


Or contact FCNB directly.

 

Please Note: Until the current Insurance Licence Database and our new online system are harmonized, please also search the list of licences issued by our new online licensing system.  This list is available here

 

Investment professionals

 

Any individual or firm who is in the business of advising or trading in securities or derivatives in New Brunswick must be registered with FCNB. Individuals must also be sponsored by a firm that is registered with FCNB. In some cases, an exemption may apply. Learn more about exemptions.

 

Depending on the type of services provided, an individual or firm may be required to be registered as an Adviser, Dealer or Investment Fund Manager. There are different categories of registration under each. The category of registration tells you what investment products or services an individual or firm can offer. Learn more about categories of registration.

 

Regardless of office location, an individual or firm must be registered with the securities regulatory authority in each province or territory where they do business, even if they don’t have a physical presence there.

Use the National Registration Search tool

 

Or contact FCNB directly.

 

Mortgage Brokers

 

To broker or administer mortgages or be in the business of brokering mortgages in New Brunswick, an individual or business must be licensed with FCNB (unless an exemption applies).

 

There are four types of licences available: mortgage brokerage (brokerage), mortgage associate (associate), mortgage broker (broker), and mortgage administrator (administrator)

 

Depending on education and experience, an individual may be licensed as a mortgage broker or a mortgage associate.


Learn more about working with a mortgage broker.

Contact FCNB directly.

Door-to-door sales

 

Direct sellers must be licensed and bonded with FCNB and must carry their licence with them.  They must be associated with a licensed company. 


Learn more about buying from a direct seller.

Ask to see the salesperson’s licence. 

 

Check that it is not expired, that the seller is representing the vendor specified in the licence, and that it has been signed by the Director of Consumer Affairs and the salesperson.

 

There are a few exceptions to the licence requirements.  If you are not sure if the individual should have a licence, check with FCNB before you do business with them.

Credit Lenders

 

No payday lender may offer, arrange, or provide payday loans to residents of New Brunswick without being licensed by FCNB.

 

Online payday lenders must also be licensed and follow the same rules as payday lenders with store front locations.

 

Collection agencies and the individuals who work as collectors must be licensed with FCNB.

 

Learn more about credit and collections.


Contact FCNB directly.

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Address


Financial and Consumer Services Commission

85 Charlotte Street, Suite 300

Saint John, NB

E2L 2J2

Phone
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As a regulatory agency, FCNB cannot provide financial advice or legal advice, but we can help you get the information and resources. 

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