FCNB Self-Serve Portal: Help and FAQ


Welcome to the FCNB Portal help and FAQ page.  Here you will find resources to guide you through the various aspects of using our portal, from creating an account to completing an online application or filing.  

If you are not familiar with our portal, please consult our “Portal Basics” page by clicking on the link to your right.

For information relating to portal functionality for specific areas of regulation, please click on the applicable FAQ links to the right.


Should you have an enquiry which is not addressed here please contact us by email at support@fcnb.ca, and we will be pleased to help you.

Notice — 15 December 2016 Licence Extension

For regulatory purposes any licence issued under the Insurance Act, that expires on 15 December 2016 will be considered extended until 15 January 2017. Click on the PDF document  entitled "Insurance Notice: 15 December 2016 Licence Extension 12 December 2016" on this page.



In this section:


Related Areas

Insurance Industry Section

Mortgage Broker Industry Section

FCNB Self-Serve Portal

Click to access the FCNB Self-Serve Portal. Need help? Click here.

 Downloadable Resources

FCNB Portal Services User Agreement


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