Did you ever buy a product that didn't work, was defective or didn't live up to the dealerís promises or your expectations?  In these situations you have rights under legislation called the Consumer Product Warranty and Liability Act.
 
This legislation applies to new and used goods sold by a dealer for personal, family or household use.  A ďdealerĒ is someone who specializes in the type of product being sold, such as retailers, wholesalers and manufacturers.  It does not apply to private sales between individuals.  

 

In this section:

2017 © Financial and Consumer Services Commission