Portal User Guides

Welcome to the FCNB Portal Guides page.  Here you will find resources to guide you through the various aspects of using our portal, from creating an account to completing an online application or filing.  

Need help with the Self-Serve Portal? Contact us at:

support@fcnb.ca

General Guides

Portal Basics User Guide

Direct Sellers Guides

Direct Sellers Licence Application Guide
Direct Sellers Portal Quickstart Guide

Insurance Guides

Be Ready Before you Begin    
Insurer Portal Quickstart Guide    
Insurance Licence Renewal Guide    
Insurance Licence Application Guide    
Requires More Information Guide    

Mortgage Brokers Guides

Before You Begin - Mortgage Brokers    
Portal Quickstart Guide (Filing processes)    

Payday Lenders Guides

Portal Quickstart Guide    
Payday Lender Tool Kit    

Pensions Guides

Before You Begin - Pensions    
Before you Begin - Standard Contracts    
Before you Begin - LIF to RRIF Transfer    
Portal Pensions User Guide    
Portal - Standard Contracts User Guides    
Portal - LIF to RRIF Transfer User Guides

Real Estate Guides

Before You Begin Guide - Real Estate Online Registration    
Real Estate Licence Application Guide