Adjuster
The Office of the Superintendent of Insurance issues licences to individuals who have met the requirements of the Insurance Act and the Rule INS-001 Insurance Intermediaries Licensing and Obligations, authorizing those individuals to carry on the business of an insurance adjuster. There are three levels of Adjuster Licences.
All applicants must meet the requirements listed on the Applying for your Insurance Licence page.
Level 1 Assistant Adjuster
This individual is authorized to act as an adjuster with limited authority only under the supervision of a level 2 Adjuster or level 3 Senior Adjuster who meets the requirements for supervision.
Licensing qualifications and educational requirements
An applicant for a level 1 Assistant Adjuster licence must successfully complete one of the following educational requirements offered by the Insurance Institute of Canada:
- course C-11 Principles and Practice of Insurance;
- courses C81 and C82 – General Insurance Essentials Parts 1 and 2; or
- course C110 Essentials of Loss Adjusting or course C17 Claims 1.
The educational requirements must be completed by the applicant within 24 months prior to submitting the licensing application, unless the applicant held a level 1 Assistant Adjuster licence, or equivalent licence, within the 5 years prior to submitting the licensing application.
Level 2 Adjuster
This individual is authorized to act as an adjuster.
Licensing qualifications and educational requirements
An applicant for a level 2 Adjuster Licence must successfully complete the following licensing qualifications and educational requirements:
- 24 months of experience acting as a level 1 Assistant Adjuster or equivalent adjusting experience;
- all of the following educational requirements offered by the Insurance Institute of Canada:
- course C11 Principles and Practice of Insurance or courses C81 and C82 – General Insurance Essentials Parts 1 and 2;
- course C110 Essentials of Loss Adjusting or course C17 Claims 1;
- course C111 Advanced Loss Adjusting or course C46 Claims 2; and
- any two of the following educational requirements offered by the Insurance Institute of Canada:
- course C12 Insurance on Property;
- course C13 Insurance Against Liability - Part 1;
- course C14 Automobile Insurance - Part 1; or
- course C32 Bodily Injury Claims.
An adjuster who is issued a level 1 Assistant Adjuster licence will be required to meet the minimum experience requirements outlined in the Act and successfully complete the following educational requirements to obtain a level 2 Adjuster Licence:
- course C110 Essentials of Loss Adjusting or course C17 Claims 1;
- course C111 Advanced Loss Adjusting or course C46 Claims 2; and
- any two of the following:
- course C12 Insurance on Property;
- course C13 Insurance Against Liability - Part 1;
- course C14 Automobile Insurance - Part 1; or
- course C32 Bodily Injury Claims.
A level 2 Adjuster may only adjust claims for which he or she has appropriate training and experience.
A level 1 and level 2 Adjuster cannot act as a manager of an adjusting firm or a Designated Representative.
Level 3 Senior Adjuster
This individual is authorized to act as an adjuster and to manage an adjusting firm.
An applicant for a level 3 Senior Adjuster Licence must successfully complete the following licensing qualifications and educational requirements:
- 48 months of experience as an adjuster, including 24 months experience acting as a level 2 Adjuster or equivalent adjusting experience; and
- all of the following educational requirements offered by the Insurance Institute of Canada:
- course C11 Principles and Practice of Insurance or courses C81 and C82 – General Insurance Essentials Parts 1 and 2;
- course C12 Insurance on Property;
- course C13 Insurance Against Liability - Part 1;
- course C14 Automobile Insurance - Part 1;
- course C32 Bodily Injury Claims;
- course C110 Essentials of Loss Adjusting or C17 Claims 1;
- course C111 Advanced Loss Adjusting or C46 Claims 2; and
- course C112 Practical Issues in Claims Management.
An adjuster who is issued a level 2 Adjuster Licence must meet the minimum experience requirements in the Act and successfully complete the following educational requirements to obtain a level 3 Senior Adjuster Licence:
- course C112 Practical Issues in Claims Management; and
- any two of the following:
- course C12 Insurance on Property;
- course C13 Insurance Against Liability - Part 1;
- course C14 Automobile Insurance - Part 1; or
- course C32 Bodily Injury Claims.
An Adjuster Licence is not required for a person who adjusts claims under the following contracts of insurance:
- aircraft insurance;
- guaranteed asset protection insurance;
- legal expense insurance;
- marine insurance; or
- travel insurance
Reinstatement
A person who has not held an Adjuster Licence for five years or more may only apply for a level 1 Assistant Adjuster licence and shall satisfy the licensing qualifications and educational requirements set out in the Act and Rule INS-001 Insurance Intermediaries Licensing and Obligations.